Welcome to chrysotheque.com and thank you for shopping with us.
These Terms and Conditions govern the use of www. chrysotheque.com (“the website”) and the purchase of any goods from it. The website is owned and operated by Jane Peters Jewellery (AFM 107598957). Should you have any questions, please contact Jane Peters on +30 22730 62513 prior to ordering from this website.
ACKNOWLEDGMENT AND ACCEPTANCE OF TERMS AND CONDITIONS
Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability (“Terms and Conditions”). Chrysotheque reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the website, you acknowledge that you have read and understood these Terms and Conditions.
SECURITY
We want you to be able to order from Chrysotheque.com with total confidence. As such we have created a secure transaction environment. Our On-line Ordering System uses SSL (Secure Socket Layer) technology – the industry standard for encryption technology. SSL encrypts all information including your credit card and all personal information passed from you to chrysotheque.com. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions. Chrysotheque.com utilises the Thawte digital certificate to achieve this.
PAYMENT METHODS
We accept Visa, Mastercard, American Express and PayPal.
PRICING
All prices quoted in the web site are in Euro. Prices quoted are correct at time of printing but are subject to change without notice. Value Added Tax (VAT) is added at the time of purchase of 17%.
LIMITATION OF LIABILITY
Any liability of Chrysotheque in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of Chrysotheque be limited to:
- in relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods; and
- in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.
DISCLAIMER
The information contained on the website is provided by Chrysotheque in good faith. To the best of Chrysotheque’s knowledge, the information is accurate and current. However, Chrysotheque and its related bodies corporate, any of their directors, officers, employees or consultants do not make any representation or warranty as to the accuracy or completeness of the information. To the fullest extent permitted by applicable law, Chrysotheque disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. Chrysotheque makes no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements.
You expressly acknowledge and agree that Chrysotheque does not control other users of this website, the providers of information or ideas to this website or the suppliers of goods and services purchased from this website, and Chrysotheque is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part. You further acknowledge and agree that, subject to the section dealing with “Limitation of Liability”, Chrysotheque will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website. We believe that we have aligned ourselves with excellent delivery partners, but there may be times when, despite their best efforts, parcels are delayed in the delivery process. We will always endeavour to work with our delivery partners to ensure prompt arrival of your gifts.
COPYRIGHT
Copyright in the Chrysotheque.com website is property of Chrysotheque.com. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Chrysotheque.com and third parties. This property may only be used for the purposes of browsing the Chrysotheque.com website and acquiring goods and services of Chrysotheque. Chrysotheque is the owner of all copyright subsisting in this web site. All Chrysotheque designed jewellery depicted in this web site is copyright.
Prices of goods and services and delivery and other charges displayed on the Chrysotheque.com website are current at the time of display. These prices are subject to variation without notice.
We will always attempt to be as accurate as possible with our product descriptions and pricing. However, we are unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, current or error free.
AVAILABILITY OF PRODUCT
All orders are subject to availability. We will do our very best to supply you with your ordered item. Please note, on occasion items may not be available. In this instance, we will be in touch and offer you a replacement, provide you with a timeframe as to the availability of the item, or provide you with a refund for the unavailable item.
PLACING AND ACCEPTING ORDERS
Orders will not be dispatched until payment in full has been received and Chrysotheque.com is satisfied with the integrity of the order. Without limiting the operation of any other Terms and Conditions herein, Chrysotheque.com is not responsible for any loss or damage caused by late delivery or cancellation of an order or a product. Placement of an order by you constitutes an offer to enter into an agreement with us (“your offer”). We will email you an Order Confirmation for the sole purpose of confirming the details of your offer. Please note that our Order Confirmation does not constitute an acceptance of your offer or reflect the status of your order in any way.
CANCELLATION BY US
We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights
CANCELLATION BY YOU
If you need to cancel an order, please contact us immediately on +30 2273062153 or email info@chrysotheque.com. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion. Orders that cannot be cancelled will be subject to our terms, conditions and policies relating to Returns and Exchanges (below).
EXCHANGES & RETURNS
You may return or exchange your order within 14 days of the dispatch date upon the presentation of your original receipt. You must first confirm your return or exchange with our customer service team prior to returning your item quoting your order reference number (please refer to your order confirmation e-mail); the item’s you are returning or cancelling; and the reason for return or exchange. The item’s being returned must be in its original condition, original packaging and undamaged and unworn.. Once confirmed with our customer service team, item’s can be returned to the below address. All returns must be done within 14 days of the dispatch date for a credit note to the full purchase price amount. The credit note is valid for 12 months.
Online Orders
Chrysotheque
L Logotheti & Paralia Pythagorio 83103
Samos Greece
Phone: +30 22730 62513
Email: info@chrysotheque.com
SHIPPING
It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.
We will provide you with an estimated date for delivery of all parcels. While we make every effort to deliver by this time, all dates specified are estimates only. We have aligned ourselves with courier partners who we believe will always do their best to deliver gifts by the estimated delivery date.
It is the responsibility of the customer to inform Chrysotheque if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.
Please note that if an item has been lost in transit, we will not dispatch a replacement item. Unfortunately, we are unable to give a guaranteed time of delivery. You may select the “Recipient to sign for delivery” option when placing an order with us. By doing so, you agree that we have satisfied the condition where a signature has been received from the recipient, appropriate agent or proxy recipient of the order (chosen at the courier partner’s discretion).
RELEASE AND INDEMNITY
You agree to waive any and all claims that you now have or may have in the future against Chrysotheque which relate to or are incidental to any transaction. You agree to indemnify and hold Chrysotheque harmless from and against any and all claims, loss or expense that may be incurred by Chrysotheque which relate to or are incidental to the performance of its duties as described in these Terms and Conditions including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding. You further agree to indemnify and hold Chrysotheque harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Terms and Conditions by you, or the infringement by you, or other users of this website using your membership account, of any intellectual property or other right of any person or entity.